Contact Us
Fast, friendly assistance is yours for the asking.
It's easy to get in touch:
-
Key telephone numbers
-
Email and postal addresses
-
Online contact form
Let us know what you need. We'll get right on it.
At Zen Trust Global, we're here to answer your questions, listen to your suggestions and help make things right.
Email: Send us a message at [email protected]. For your security, please do not include your account number, social security number, or other sensitive information. If private information is needed, you can message us securely by logging in and opening a ticket.
Lost/Stolen Cards: If your debit or credit card goes missing, please report it immediately. You can also turn off your lost debit or credit card within your account dashboard.
Web Chat: Chat with us from 8 a.m. to 5:30 p.m. on regular business days and from 9 a.m. to 1 p.m. Saturdays. Our Contact Center Representatives are happy to discuss your accounts. For a secure connection, access your account from within your account dashboard, and open a chat from there.
Or you can use this simple form to get in touch with us. For your security, please don't include any sensitive personal or financial information.